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Dear Visitor,
Thank you for your interest in Myplanetz
and our services.
Should you have any questions or need additional information we will be happy to hear from you. Your request will be processed within one business day, and you will certainly receive feedback from us.
| Request for info: info@myplanetz.com |
Support: support@myplanetz.com |
| Any other issues: contact@myplanetz.com |
Advertise with us: partners@myplanetz.com |
The system only works when users actively participate on a large scale, so make sure to do your part and Myplanetz and Bury content that matters to you!
| 1. | How do I find stuff a user Myplanetz, submitted, and/or commented on? |
| Whenever a user submits, Myplanetz, or comments on a submission, the activity is bookmarked and stored within their profile. Your friends' profiles are linked with yours; just visit the "Friends' Activity" tab in your profile, and you'll see your friends' submissions, Myplanetz, comments, and more. To visit the profile of a person who's not a friend, click on their icon anywhere on the site or enter the address manually: Myplanetz.com/users/username | |
| 2. | Can I customize which stories I see? |
| Yup, you can customize the stories you see by adding and removing topics. In your profile, click "Customize Topics" in the Settings section. Don't want to see any sports or stories about the Wii? Just remove those topics and you won't see them anymore. | |
| 3. | How do I remove the video section altogether from Myplanetz? |
| To get a news-only view of Myplanetz, click the "Customize" button at the top of the Myplanetz homepage to go to the "Customize Topics" under Settings in your profile. On that page, set "News" as your default homepage. Doing so will take you to the News page, not the All page, when you visit Myplanetz.com or click on the Myplanetz logo across the site. | |
| 4. | How do I change my Myplanetz homepage to a different topic? |
| Rather have World & Business as your homepage? You can always change the default view of your homepage by clicking on the "Customize" button on any category or subcategory page on the site. Any category or subcategory can be set as your default homepage. | |
| 5. | Can I change the way Myplanetz opens external links? |
| You can decide whether to open external links in the existing window/tab or to have external links open in a new window. See the "Viewing Preferences" page within the "Settings" section of your profile. | |
| 6. | After I Myplanetz a story, why does it say "Favorite" where the bury button used to be? |
| Favorites are a way for Myplanetz users to indicate which stories they like best. They are kept separate from stories you Myplanetz so as to give them more prominence in your profile and for easy reference later. After Myplanetz a story, click the "Favorite" button and it will automatically be added to your list of favorites. Unlike the previous "My #1" feature, you can select as many favorites as you'd like. To remove a favorite from your profile, click the "remove" button next to the story you've listed as a favorite. | |
| 7. | What is a shout? |
| A shout is a message that can be sent between two or more users on Myplanetz. Rather than having to send an email with something you want to share, shouts enable you to quickly communicate with other Myplanetz users. You can send a shout by clicking on the "Share" button below any story on Myplanetz or by posting a shout on a friend's Profile page. If someone has sent you a shout, click the "reply" link below the message in your profile to send a shout back. If you want to manage who can send you a shout or view your shouts, change your preferences on the Privacy Settings page in your Profile. Also note that you can easily delete shouts from your profile by clicking the "Delete" icon next to each message. | |
| 8. | How do I activate/deactivate the profanity filter? |
| Myplanetz provides a filter for profanity. When the filter is activated, profane words are replaced with asterisks. To enable/disable the profanity filter, see the "Viewing Preferences" page within the "Settings" section of your profile. You can also toggle the profanity filter in the comment settings on any page with comments. | |
| 9. | Can I report a bug/problem/abuse? |
| If you encounter a bug or problem, please send us a bug report using our handy form. We really appreciate your help improving the site. If you encounter abuse, please email us at abuse@myplanetz.com. Please be sure to include the URL of the page where you found the bug or abuse occurring and any other pertinent details. |
| 1. | How do I change the display options for comments? |
| At the top of every comment list is a handy link that says "Comment Display Options". Click this and select the option that you want to modify. The options include the ability to turn the profanity filter on and off, to expand and collapse all comment trees, and to re-sort comments by date or number of comment Myplanetz. | |
| 2. | How do I block a user's comments? |
| Really don't like what someone says in the comments? After you bury a comment, there is a block icon next to the name of the comment submitter. Clicking the block icon will allow you to block that person's comments, which means that you will no longer see their comments when you view comments across the site. If you've accidentally blocked someone and wish to unblock them, you can do so in your profile account settings. If you don't want to necessarily block the user completely but you want to report them for being inappropriate, choose the report feature after burying a comment. If enough people report someone, that person will not be able to participate in the comments for a period of time. | |
| 3. | How do I unblock a user's comments? |
| You can unblock a user by going to the "Viewing Preferences" settings page within your profile. | |
| 4. | How do I manage the comment threshold? |
| The comment threshold allows you to view comments within a specific range of positive or negative Myplanetz. You can adjust your comment threshold by going to the "Viewing Preferences" settings page within your profile. | |
| 5. | What happens when I bury someone's comment and report them as being abusive? |
| Reporting people is a way to deal with persistent trolls in the comments. If enough people report a user for being abusive, that user will be unable to comment for a period of time. Inaccurately burying or reporting abuse is monitored and, if detected, may result in action against the offending user(s). | |
| 6. | How do I unbury a comment? |
| Comments cannot be unburied. Therefore, please make sure to select the comment carefully before burying it. | |
| 7. | Is it ok to put my website link as a signature in comments? |
| No, it is not okay to advertise anything of any kind in the comments section. We ask that, as a story commenter, you keep your comments on-topic to the story you're currently on. Any irrelevant links, spam, etc. could result in an account ban for the offending user. | |
| 8. | Why do you limit how many comments I can post over a certain amount of time? |
| You might have really fast fingers, but we limit the number of comments you can post. This is to help prevent comment spammers. It's just one of many features we use to stop abuse. Take a deep breath, drink a cup of delicious green tea, and come back and join the conversation again. | |
| 9. | I don't see my comment. Where did it go? |
| You should see your comment immediately after posting it to the site. If you go back to the page and don't see it, hit reload since it may take up to 60 seconds to be saved. You can also easily find comments you posted by going to the "History" tab in your profile and filtering by "Comments". Note that any comment that is in violation of Myplanetz TOS will be removed without any prior warning or notice. Also, when a spammer is banned from Myplanetz or a spam/abusive comment is removed from a story, all replies to that comment are also removed as they clutter the comments of that story and confuse users. | |
| 10. | A user insulted me, what can I do? |
| Did you insult the user first or did you provoke that person into insulting you? If you didn't, then make sure to send us the story URL, Myplanetz username and/or the direct link to the offending comment on Myplanetz. You can do that by clicking on the date of the comment was made to get the direct Myplanetz URL comment, and email us at abuse@myplanetz.com from the email address associated with your Myplanetz account. | |
| 11. | How can I delete a comment I made? |
| Please send us the URL of the comment you want to delete. You can get the direct URL by clicking on the date of the comment. Make sure to email us at support@myplanetz.com from the email address associated with your Myplanetz account. |
| 1. | How do I submit a URL to Myplanetz? |
| To share a URL with the Myplanetz community, you can submit a news article, video, or image URL using our easy to use submission form. We'll give you options to provide a headline, description, thumbnail, and the proper topic for your submission. You have to be signed into your Myplanetz account to submit stories to Myplanetz. If you want to submit a podcast to Myplanetz, click on the "Add New Podcast" button on http://myplanetz.com/podcasts. | |
| 2. | I submitted a URL to Myplanetz but didn't get an option to choose a thumbnail. Why not? |
| We try to ensure that you can choose a thumbnail for all sites that are submitted to Myplanetz. We allow you to choose a thumbnail for any image provided it is at least 80 pixels high or wide and in the .gif, .jpg, or .pct format. If you are a site owner, you can follow our Thumbnail Guidelines in the Myplanetz Tools area to ensure that thumbnails will work. If you are a Myplanetz user and think thumbnails should be available from a particular site, please let us know by sending us a bug report using our handy form. We appreciate your input in making sure our site is the best it can be. | |
| 3. | I submitted a story and now it's gone. Where'd it go? |
| New submissions live in the Upcoming section for between 12-24 hours, depending on the popularity of the topic they fall under. After 12-24 hours, if the story has not been promoted to the homepage (become Popular), it falls out of the queue. Submissions can also be removed by users with the "Bury Story" feature within Myplanetz. Once a story receives enough "buries," it is automatically removed from the Myplanetz Upcoming or Popular sections. The number of reports required to bury is based on a sliding scale that takes several factors into consideration (such as number of Myplanetz, reports, time of day, topic submitted to, Myplanetz/burying diversity, etc.). Buried stories can still be found in the profiles of users who have Myplanetz or submitted the story. You can also find them by doing a search and checking "include buried stories." | |
| 4. | What's your stance on submitted blogs that provide similar content to an originating source? |
| When submitting content to Myplanetz, please link directly to the originating source of that content. Blog posts are fine, as long as they're not plagiarized (see a definition of plagiarism) and don't just summarize the content. However, if any URL within Myplanetz is consistently flagged as spam by the Myplanetz community, that URL may be blocked from future submissions. The community often buries blogs that are simply set up to repurpose content and collect advertising dollars. This includes embedded videos hosted elsewhere that don't provide a related story. | |
| 5. | Is it a duplicate story if I submit a similar story but from a different source? |
| That isn't for us to decide. Sometimes there is a better story from another news outlet. We let our users determine that aspect of duplicate submissions. It is, however, a duplicate story if you submit the same story from the same source. We strongly discourage the submission of duplicate stories as it only steals credit from the first submitter. If we find abusive duplicate submission behavior from users, their accounts may be banned. | |
| 6. | Can I submit non-English content? |
| Myplanetz is currently only an English-language content site. Please do not submit non-English content. We have plans to expand into other languages so if you would like to see Myplanetz in your language, please email those requests to support@myplanetz.com. | |
| 7. | I have a story that I want to submit, but there is no topic for it. Can I submit it? |
| No, if your content does not fall under any of Myplanetz topics, then please do not submit it. | |
| 8. | Can I submit porn, pr0n, or pornography? |
| Any porn submissions will result in an immediate ban and/or account deletion. Moreover, while nudity isn't necessarily porn, it still violates our TOS. A good rule of thumb: if there's nudity, it's probably not a good idea to submit it. More often than not, it will result in an account ban. | |
| 9. | How can I delete a story I submitted? |
| Please contact support@myplanetz.com to remove a story. Be sure to include the Myplanetz URL of the story you want to remove. You must be the original submitter of the story to request a story's removal and you must email us from the email address associated with your Myplanetz account. | |
| 10. | How can I edit a story I submitted? |
| Please contact support@myplanetz.com to edit a story. Be sure to include the Myplanetz URL of the story you want to edit as well as the updated title, category, or description. You must be the original submitter of the story to request an edit to a story and you must email us from the email address associated with your Myplanetz account. |